THANK YOU FOR BOOKING AT CANOPY!
You’ve made a great choice.
Soon enough you’ll be hitting the stunning slopes of the Hakuba Valley, and enjoying rest & relaxation at Canopy.
Each day is going to be jam-packed with amazing memories you’ll take home with you forever.
You might feel like you have lots to organise before your ski holiday, so I’ve put together a list of the important information that simplifies the process for you.
Please fill in a few details on our Guest Details form so we can streamline your holiday
Then, once you get here, all you need to do is be on holiday!
Feel free to connect with me via WhatsApp – +81 80 4818 3779
Can’t wait to see you,
Booking Your Ski Hire
It’s essential to book your ski rental gear prior to arrival.
This will save you a huge amount of time in advance and guarantees you’ll receive the exact equipment you need. Final fitting or adjustments can be made at the time of collection.
Upon arrival in Hakuba, you will collect your gear before making the trip up to Canopy. That way you can be ready to hit the slopes on the same day or first thing the following morning.
Central Snowsports is one of Hakuba’s biggest sources for ski and snowboard equipment, and its staff include both English and Japanese speakers. They carry a wide section of the newest equipment, including premium and specialised lines.
You get the chance to try out new gear without incurring any fees, as well as the ability to swap out broken equipment right away wherever you are on the mountain.
Central Snowsports will collect your gear from Canopy at the end of your stay, so you won’t need to return your gear.
How to Book:
- Follow this link: https://hakuba.centralsnowsports.com.au/hire
- Select to collect from the HAPPO Store
- Under the ‘Accommodation’ field, list Canopy
Here’s some guest FAQ’s from Central Snowsports
Rhythm has over 30 years of industry experience, including 15+ years in Japan. They are guaranteed to have the best & latest gear, suited to the conditions & your ability.
The Rhythm Wadano store has a fully stocked retail shop filled with the latest snow gear: clothing and equipment. What’s awesome is they have a coffee corner too! Grab a latte while you finalise your new snow purchases!
Rhythm will not collect your gear from Canopy. Please arrange to return your gear when leaving Hakuba.
How to Book:
- Follow this link: https://www.rhythmjapan.com/rhythm-hakuba/
- Select to collect from the WADANO Store
- Under the ‘Accommodation’ field, list Canopy
Booking your Ski Lessons
Enjoying your time on the mountain is one of the most important aspects of your trip — which is what makes Evergreen Ski School unique.
They have a great reputation for being one of the best ski and snowboard schools in Hakuba, with a wide range of experience among their instructors. You could choose to have your lessons at Happo, Iwatake, Tsugaike or Cortina Resorts, either privately or as a group.
Evergreen also teaches kids aged 3 years old and above. And they have members of staff who can offer you lessons in Chinese, English or Japanese.
Frontier is situated at the Norikura and Cortina Resorts. You have the option of scheduling either group or private skiing and snowboarding lessons.
They provide classes for both adults and children.
Hakuba Ski Concierge specialises in personalised ski and snowboard lessons as well as resort guiding services.
Based in Hakuba 47 Resort, Hakuba Ski Concierge is Hakuba’s first boutique ski school that offers lessons for adults and children.
A reservation is required due to high number of people that book lessons here.
Transfers – Getting to Hakuba
Getting to Canopy Cortina by Private Taxi
For the majority of visitors to Hakuba (especially families or those arriving in Japan at a late hour), the most convenient and comfortable way to travel from the airport to Hakuba is via the private taxi service operated by Chuo Taxi.
We recommend Chuo for these reasons:
- Chuo Taxi’s drivers meet you at the airport and bring you straight to Canopy Cortina, Hakuba
- You arrive in a comfortable nicely-appointed 10-seater Hiace mini-van – maximum of 7 passengers (larger mini-buses can be requested for larger groups)
- You can enjoy the scenery without the need to haul luggage between platforms, queue for buses or struggle to find your way in an often hectic, foreign environment
- Chuo Taxi operates 24 hours, so no departure time is too early or too late
- If you would like us to arrange this for you, please forward us ALL information requested below.
- The Chuo Taxi cost will be billed to your accommodation, with payment made together with your accommodation.
- Changes, additions or cancellations can be made at any time, but early reservations are recommended to avoid disappointment.
ONE-WAY AIRPORT PRICE PER PERSON
NARITA AIRPORT to CANOPY CORTINA:
Child under 12 years ¥9,000*
Child under 4 years: ¥4,000*
HANEDA AIRPORT to CANOPY CORTINA:
Child under 12 years ¥9,000*
Child, under 4 years: ¥4,000*
*Add 2000 JPY charge for driver + personalised name sign service at airport arrival gate.
*Child safety seats MUST be reserved at the time of booking or may not be available at a later date.
*Pricing can change, we will provide you with a confirmed price with your reservation.
Getting to Canopy Cortina by Bus
This is another alternative to your transfer to and from the airport, known as the ‘Nagano Snow Shuttle’.
Depending on your arrival and departure flight times, it may be convenient AND more economical to travel from the airport to Hakuba (or your return) by Nagano Snow Shuttle.
Departures arriving at Hakuba during the day – ¥10,800pp to Hakuba
(pay additional ¥ to be dropped at the door – recommended)
Evening arrivals will take you straight to the hotel – ¥12,000pp
All services are limousine coaches, with comfort stops along the way and all coaches are non-smoking and alcohol free.
The airport transfer takes 6 hours. The trip to or from Shinjuku (Tokyo) takes slightly less than 5 hours.
Getting to Canopy Cortina by Coach
This is another alternative for your transfer to and from Tokyo, known as ‘Highway Buses’.
This option is cheaper, and direct. The coach leaves from the Shinjuku Expressway Bus Terminal.
This transit option is ideal if you plan to stay in Tokyo first before making your way to Hakuba.
Use the link below to make your reservation, as times can get booked out during the Winter Season.
Getting to Canopy Cortina Direct Train from Tokyo to Hakuba
FARE PRICES: ¥9,050 per person (12 and older), and ¥5,020 for kids between 6-11. Children aged 5 and under are free if they sit in non-reserved seating.
- Azusa 5: Leaves daily at 8:00 from Shinjuku Station (platform 9) and goes directly to Hakuba Station, arriving at 11:41.
- Azusa 46: The only direct train (no switching) leaving Hakuba daily at 15:16 and arriving at Shinjuku Station at 19:06.
Getting to Canopy Cortina by Shinkansen
The fastest way to reach Hakuba from Tokyo is by taking the Shinkansen (bullet train) from Tokyo Station to Nagano Station. There is no train from Nagano to Hakuba, but you can catch a bus for the last stretch.
There is no direct shinkansen that arrives at Hakuba, but reaching Nagano is close!
Here’s the journey:
Local train to Ueno or Tokyo Station
Shinkansen from Ueno or Tokyo Station to Nagano Station
Coach/Bus from Nagano Station to Hakuba Happo Bus Terminal
TRAVEL TIME: 3.5 hours (for shinkansen + coach)
FARE PRICES: ¥12,400~ per adult and ¥6,200~ per child.
Get more out of your holiday with the JR Rail Pass to visit all your must see tourist attractions in Japan efficiently!
Tourists can now book their own tickets online.
Catching the coach/bus from Nagano Station:
Go to the East Exit and find bus stop #26.
The bus bound for Hakuba leaves roughly every hour from 7:55 to 21:15, costing ¥2000~ per adult and ¥1000~ per child.
Lift Tickets aren’t a hassle. You can choose to purchase your lift tickets on the day at the resort, or more conveniently buy an All-Mountain Pass ahead of your stay.
Bonus: Canopy has discounted lift tickets for Cortina Resort, ready to go at reception!
No need to see the ticket office at all.
Cortina Ski Resort
We have discount tickets at the lodge, but if you want to buy a dual pass to explore both Norikura and Cortina you can do so online, or on the day at the ticket office.
Adult From ¥4,500
Best to buy a dual pass at Cortina Resort so you have ample terrain to explore!
Adult from ¥4,800~
Or online: ¥5,300
Private Baby Sitting Services
Hakuba Babysitting offers enjoyable, cost-effective babysitting services to families coming to Hakuba. They have an experienced team of childcare professionals that are devoted to ensuring that your children are safely cared for in a fun and stimulating environment from the moment you leave them until you return.
Ages: Enquire within, can be flexible on age range
Hours: 9:00am – 11:00pm
Location: Sitter will visit Canopy
Rates: ¥3,400 Maximum 3 children per sitter
Minimum 4 hours for all appointments
*Pricing and hours are subject to change, contact directly for latest information.
What to Pack?
What to Pack for Your Winter Holiday at Canopy?
Packing for a holiday can be difficult, and it’s crucial to get it right for a snow getaway!
Yes, it can get cold but nothing like our friends located further north in the world. You’ll find that you’ll be toasty warm when entering any establishment, thanks to the Japanese always cranking the heater up.
The main point is packing the right gear for your adventures in the snow.
- Thermal Top & Bottom Layer (Merino base layers are great)
- Pair of Merino Socks – ideally that sit just below the knee
- A Midlayer – depending on the weather, an extra sweater or fleece will keep you really warm
- Face Cover or Neck Warmer – something that you can pull over your nose and mouth to keep you warm.
- Good quality gloves – and glove liners! When you’re out in the snow, and you take your gloves off, it’s a great idea to be wearing glove liners to keep your fingers warm and happy. Once they get cold, it feels impossible to get them warm again.
- Goggles – these are a must in any snow condition. Sunglasses just won’t cut it, and won’t last long when you’re speeding down the mountain or have tumble. They get buried instantly.
What should you wear when you’re not skiing?
Your outfit can follow what you would normally wear during winter with a few extras.
Waterproof Shoes – snow boots if you can (not ski or snowboard boots, but a shoe with some tread).
Anything that sits above the ankle to avoid any snow getting in.
If you don’t have any, Rhythm or Central Snow Sports can help you out with some rentals. Otherwise, our front door at Canopy is protected, so we can safely get you there without you getting snowed in feet.
Wearing soft sneakers/sports trainers may get a little cold and slippery. Just watch your step!
Most places, accommodation or restaurants will request shoes off upon entry. It’s a Japanese custom.
Warm Jacket – Your ski jacket should work a treat, or a jacket that will fit a layer or 2 underneath.
Beanie & Gloves – Perfect to get you between places when you’re out and about.
Jeans, Sweater and even a T-shirt will be fine indoors!
A few extras things to pack to improve your life:
Sunglasses: When the sun is out, it’s brighter than ever!
Sunscreen: Check the weather, if you’re in for some bluebird days you might end up with a classy goggle tan if you’re not careful.
Cash: The closest ATM to Canopy is at the 7-Eleven at Iwatake. Japan is becoming more equipped with cashless payments, but not everywhere. It’s handy to have cash on you while you’re out and about – especially if you need a quick fix from a vending machine.
Send your luggage to us – this will improve your life too!
Navigating Tokyo is difficult at the best of times. Throw all your heavy ski luggage into the mix, and you’ll be lucky to get out alive. I’ve learnt this the hard way, finding myself with broken luggage at the bottom of a stairwell.
How thankful I was when I found out about Japan’s fantastic courier services! You can send your luggage to anywhere in Japan. It’s easy, quick and reliable. There are many to choose from but our favourite is Yamato Luggage Courier (Black Cat). Find their service counter at the airport.
Ship your luggage straight to your hotel at the ski resort, and feel how light and free you can feel while travelling in Japan.
Click here to be luggage free during your travels!
Travelling with kids?
Apart from iPads, you’re welcome to bring along any other activities they’d like to play with while they’re here.
Pack their favourite snacks to keep them going on the mountain!
If they’re fussy eaters, please let us know for Canopy’s morning and evening meals so we can prepare.
You’re welcome to bring along any ingredients that they simply can’t live without. Check in with the chef to see if we have it stocked in the Canopy pantry.
You can add these details when you input your travel party’s details in the Guest Details Form.
I hope you’ve found this resource useful.
Our goal at Canopy is to make your holiday as fantastic as possible.
We have much more knowledge that we are happy to share with you.
Please get in touch to find out more.
If there’s anything we can do to make your stay truly outstanding, please get in touch to find out how we can help.
Soon enough you’ll be hitting the stunning slopes of the Hakuba Valley,
and enjoying rest & relaxation at Canopy!
Connect with me via Whatsapp – +81 80 4818 3779,
Can’t wait to see you!